Kaxapa Factory

Reviews

• Basil M.

  star star star star star 11 June 2026

  I came all the way to Mexico to try Venezuelan food for the first time.
  Excellent. The food was awesome, the service was too.
  You assume it's similar to Mexican cuisine, but it's not. It's not as spicy. There's a sweet/savory thing going on.
  Everything was fantastic.

• Mary F.

  star star star star star 8 June 2026

  Loved this cute find in Playa del Carmen! Wanting a small break from Mexican fare, my boyfriend and I decided to check out Kaxapa factory- our other exposure to Venezuelan food being tequeños in some random bar in Lima. The owner greeted us and explained to us (in Spanish, since we wanted to practice our Spanish) some of the highlights of their menu- they have menus in both Spanish and English! He also brought out their drinks in tasting glasses- maracuya, soursop, a sweet rice drink, and a lemon drink.
  
  We ordered their green salad (which was hefty and could've easily fed 4 people as a starter), and got an order of kaxapa and a tostone mixto sandwich.
  
  The salad was just ok- nothing too fancy, heavy on the lettuce and came with oil and balsamic. Their kaxapa and tostone though.... DELISH! The kaxapa was a corn dough with cheese and shredded chicken on the inside- they brought out sauces for us to put atop- heavenly! The tostone as well- toasted plantain sandwich with mixed meats and cheese inside with sauces on top- uniquely Latin American and so filling!
  
  Customer service was top notch and the food was delicious- definitely give it a try if you're in Playa del Carmen.

• Kiva M.

  star star star star star 1 June 2026

  Fantastic Venezuelan good for an amazing price! My friend and I shared a cachapa with chicken and the traditional rice plate. The plate is a ton of food so make sure you are hungry! I have been to Venezuela and I would still say this is some of the best Venezuelan food I have ever had. The meat was so flavorful and cooked to perfection. The sauces we were given were also delicious and accented the food perfectly. I loved the cachapa, it was the perfectly balance of sweet and savory.
  
  We were soo full when we left, I don't think I could have eaten another bite but I was so pleased with the meal! It was also relatively cheap so the value for what we paid was incredible.
  
  I would highly highly recommend!

• Swan L.

  star star star star star 27 May 2026

  Amazing Venezuelan cuisine! Spanish and English menus are both available to peruse.
  
  The menu is set up to highlight the 4 main plate types: arepas, kaxapas, patacon, or rice/special plate. They also have a number of juice options. On the house, we got samples of soursop, passion fruit, sugar cane lemonade, and chicha de arroz. I really enjoyed the soursop sin azucar (without sugar, since with sugar was a bit too sweet) and chicha de arroz - almost like a thicker/yogurty horchata. We had to order a large soursop juice since it was so good - oh and since this place is without A/C, the refreshing juice helped.
  
  For food, we had the patecon pabellon and pabellon criollo plate. The patecon pabellon is a fried plantain "sandwich" with shredded beef, black beans, and cheese. The pabellon criollo plate included rice, an arepa, shredded beef, plantains, black beans, and cheese - I also ordered an avocado on it. Both dishes were delicious! The mild sauce and the really spicy sauce were great to drizzle over the shredded beef in both dishes. That fried plantain "bread" as part of the sandwich of the patacon was a nice crispy and gooey texture. It was sweet and savory at the same time - what a treat!

• Creed W.

  star star star star star 27 May 2026

  Cute little place off the tourist Calle 5.  We went for lunch.  Venezuelan food, which we've never had.  Our waitress was Venezuelan too.  She explained the menu (in English) and gave us a taste of 4 national juices.  All were tasty, but some were too sweet to have with food.  I ordered the Pabellon Criola, their national dish and their lightest juice.  Both were really good.  My husband had the Kaxapa Catira which he liked as well.  We will definitely be trying Venezuelan food again.  This place was a great find.
  The only small issue we had is that it's about 95 degrees, and their air conditioning was either not working/or not on.  They did have 2 fans which we were able to aim directly at us as there weren't many other patrons at the time we were there.